1. Acceptance
By creating an account or using O Melhor Site (the website and the apps) you accept these Terms. The app asks you to accept them after you sign in. If you do not agree, please don't use the service.
2. Eligibility
You must be at least 16 years old, or the legal age of digital consent in your country, whichever is higher.
3. Acceptable use
You agree not to:
- Upload, share or generate illegal content.
- Harass, threaten, bully or impersonate others.
- Post or send hate speech, slurs against people or groups, or incite violence or suicide.
- Post sexually explicit content, or any sexual content involving minors.
- Send spam, scams or unsolicited bulk messages.
- Attack, scan, or attempt to disrupt the infrastructure.
- Use the service to distribute copyrighted material you do not have rights to.
- Pretend to be the operator, staff, or another user.
4. Zero tolerance
There is no tolerance for objectionable content or abusive users. Names, profiles, blogs, groups and messages go through a filter for offensive language, and whatever it catches is not posted or sent. When content violates these Terms it is removed, and the account that posted it is suspended or deleted, without prior notice.
5. Reporting and blocking
You can report and block at any time:
- Report: in the menu of a message, in the menu of a chat or group, on a person's profile (⋮ menu) and with the flag button on a blog post. Pick a reason and optionally add a note.
- Block: in the chat menu or on the person's profile. People you block can no longer message you, call you, follow you or add you to a group, and their messages stop showing. You can unblock in the same place.
- Reports reach the administrators straight away and are reviewed within 24 hours. Content that violates these Terms is removed and whoever posted it is ejected from the service.
6. Your content
You keep ownership of the content you upload. You grant us a non-exclusive licence to host it on the infrastructure for the purpose of providing the service to you. You are responsible for what you post and send.
7. Availability
The service is provided on a best-effort basis. There is no service-level agreement. Maintenance, outages, and breaking changes can happen without notice.
8. Liability
The service is provided as-is, without warranties of any kind. To the maximum extent permitted by law, the operator is not liable for any direct or indirect damages resulting from use, misuse, or inability to use the service.
9. Termination
We may suspend or delete accounts that violate these Terms or applicable law. You can delete your account at any time in My account > Account > Delete account: it is closed straight away, you have 48 hours to change your mind, and then all your data is deleted.
10. Governing law
These Terms are governed by Portuguese law. Disputes that cannot be resolved amicably fall under the courts of the District of Porto.
11. Changes to these Terms
We may update these Terms. The "last updated" date at the top reflects the most recent revision. When they change, the website and the app ask you to accept them again.
12. Contact
Questions, reports or requests about these Terms: write to afonso@omelhorsite.pt or open a support ticket